Privacy Policy

1. Who we are

This website is operated by Natasha Michelle (“I”, “me”, or “my”). For privacy enquiries, contact: natashamichellemedium@hotmail.com.

2. Information I collect

I may collect the following personal information:

• Contact form: name and email address when you send an enquiry.
• Booking information: name, email address, and payment details — collected and processed by Cal.com and Stripe respectively. I do not store your payment card details.
• Analytics: anonymised visit data (pages viewed, device type) if optional analytics are enabled — no personal identifiers are collected.

3. How I use your information

• To respond to your enquiries.
• To manage and confirm your booking.
• To send session-related communications (confirmations, reminders).
• To improve this website.

I do not sell, rent, or share your personal information with third parties for marketing purposes.

4. Third-party services

This site integrates with the following third-party platforms, each with their own privacy policies:

• Cal.com — booking management (cal.com/privacy)
• Stripe — payment processing (stripe.com/privacy)
• Resend — email delivery (resend.com/privacy)
• Vercel — website hosting (vercel.com/legal/privacy-policy)

5. Cookies

This website uses only essential cookies required for security and functionality. No tracking or advertising cookies are used without your consent.

6. Data retention

Contact form messages are retained for up to 12 months and then deleted. Booking records are retained for as long as necessary to fulfil the service and meet any applicable legal obligations.

7. Your rights

Depending on your jurisdiction, you may have the right to access, correct, or delete the personal information I hold about you. To make a request, please email natashamichellemedium@hotmail.com.

8. Changes to this policy

I may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated date.